Power cut? Call 105 — free, 24/7, for any electricity network in the UK.

← Back to NE postcode area

Restored Ref: INCD-828077-A

Power cut affecting Hexham and nearby areas

NE48 1EN, NE48 1EP, NE48 1HQ, NE48 1PW, NE48 1ET and 20 more postcodes

Northern Powergrid Looking after the electricity network in this area.

Started

25 Oct, 02:58

Customers affected

~158 (operator's estimate)

Status

Restored 26 Oct, 00:44

Affected area (approximate)

What happened?

The power cut affecting your property has been caused by an unexpected problem with the cables or equipment that serve your area. If you need to report an emergency, please call 105

Which areas are affected?

This incident is reported as affecting the following postcodes:

NE48 1EN, NE48 1EP, NE48 1HQ, NE48 1PW, NE48 1ET, NE48 1EL, NE48 1EG, NE48 1HL, NE48 1AX, NE48 1BG, NE48 1ER, TD9 0SR, NE48 1EQ, NE48 1BH, NE48 1EH, NE48 1EJ, NE48 1HG, NE48 1HR, NE48 1EW, NE48 1HX, NE48 1HF, NE48 1BB, NE48 1AR, NE48 1, TD9 0

Show on map

Latest updates

  • 25 Oct, 03:24

    Power cut reported

    We are aware of a power cut in your area. As this was an unplanned power cut, we’re sorry we were unable to give you advanced warning it was going to happen.

  • 25 Oct, 08:14

    Power cut reported

    Our team are on their way to investigate the problem causing your power cut and work as quickly as possible to get the power back on.

  • 25 Oct, 13:20

    Power cut reported

    Our team has arrived in the area affected by the power cut. We are working as quickly as possible to find the problem and get the power back on.

  • 25 Oct, 14:52

    Power cut reported

    We’ve restored power to some of the customers affected by the power cut and we are continuing to work on getting the power back to the remaining customers as quickly as possible.

  • 26 Oct, 00:44

    Power restored

    We’ve restored power to some of the customers affected by the power cut and we are continuing to work on getting the power back to the remaining customers as quickly as possible.

This power cut may be eligible for compensation. It ran 12 hours or more with 158 customers still affected at that point, under Ofgem's Guaranteed Standards scheme. See how to make a compensation claim.

Still without power? Call 105 free, 24/7, to contact your electricity network operator.

Call 105

Last updated: 26 Oct, 00:44.