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Restored Ref: INCD-829117-A

Power cut affecting Hartlepool and nearby areas

TS27 4DF, TS27 4BA, TS27 4AA, TS27 4BS, TS27 4BL and 17 more postcodes

Northern Powergrid Looking after the electricity network in this area.

Started

25 Oct, 09:28

Customers affected

~143 (operator's estimate)

Status

Restored 25 Oct, 22:04

Affected area (approximate)

What happened?

The power cut affecting your property has been caused by an unexpected problem with the cables or equipment that serve your area. If you need to report an emergency, please call 105

Which areas are affected?

This incident is reported as affecting the following postcodes:

TS27 4DF, TS27 4BA, TS27 4AA, TS27 4BS, TS27 4BL, TS27 4BE, TS27 4BG, TS27 4AY, TS27 4AN, TS27 4AW, TS27 4JA, TS27 4BP, TS27 4AR, TS27 4BH, TS27 4AU, TS27 4BJ, TS27 4AX, TS27 4BB, TS27 4BQ, TS27 4BU, TS27 4AZ, TS27 4

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Latest updates

  • 25 Oct, 11:20

    Power cut reported

    We are aware of a power cut in your area. As this was an unplanned power cut, we’re sorry we were unable to give you advanced warning it was going to happen.

  • 25 Oct, 12:30

    Power cut reported

    Our team are on their way to investigate the problem causing your power cut and work as quickly as possible to get the power back on.

  • 25 Oct, 19:34

    Power cut reported

    Our team has arrived in the area affected by the power cut. We are working as quickly as possible to find the problem and get the power back on.

  • 25 Oct, 22:04

    Power restored

    Our team has arrived in the area affected by the power cut. We are working as quickly as possible to find the problem and get the power back on.

This power cut may be eligible for compensation. It ran 12 hours or more with 143 customers still affected at that point, under Ofgem's Guaranteed Standards scheme. See how to make a compensation claim.

Still without power? Call 105 free, 24/7, to contact your electricity network operator.

Call 105

Last updated: 25 Oct, 22:04.