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Restored Ref: INCD-831431-A

Power cut affecting Newcastle Upon Tyne and nearby areas

NE16 5QX, NE16 5RY, NE16 5QU, NE16 5RT, NE16 5SF and 1 more postcodes

Northern Powergrid Looking after the electricity network in this area.

Started

26 Oct, 16:45

Customers affected

~45 (operator's estimate)

Status

Restored 27 Oct, 05:50

Affected area (approximate)

What happened?

The power cut affecting your property has been caused by an unexpected problem with the cables or equipment that serve your area. If you need to report an emergency, please call 105

Which areas are affected?

This incident is reported as affecting the following postcodes:

NE16 5QX, NE16 5RY, NE16 5QU, NE16 5RT, NE16 5SF, NE16 5

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Latest updates

  • 26 Oct, 17:34

    Power cut reported

    We are aware of a power cut in your area. As this was an unplanned power cut, we’re sorry we were unable to give you advanced warning it was going to happen.

  • 26 Oct, 17:54

    Power cut reported

    Our team are on their way to investigate the problem causing your power cut and work as quickly as possible to get the power back on.

  • 26 Oct, 21:20

    Power cut reported

    Our team has arrived in the area affected by the power cut. We are working as quickly as possible to find the problem and get the power back on.

  • 27 Oct, 05:50

    Power restored

    Our team has arrived in the area affected by the power cut. We are working as quickly as possible to find the problem and get the power back on.

This power cut may be eligible for compensation. It ran 12 hours or more with 45 customers still affected at that point, under Ofgem's Guaranteed Standards scheme. See how to make a compensation claim.

Still without power? Call 105 free, 24/7, to contact your electricity network operator.

Call 105

Last updated: 27 Oct, 05:50.