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Restored Ref: INCD-832382-A

Power cut affecting Ferryhill and nearby areas

DL17 8PS, DL17 8NQ, DL17 8PH, DL17 8NR, DL17 8

Northern Powergrid Looking after the electricity network in this area.

Started

28 Oct, 17:22

Customers affected

~49 (operator's estimate)

Status

Restored 29 Oct, 06:28

Affected area (approximate)

What happened?

The power cut affecting your property has been caused by an unexpected problem with the cables or equipment that serve your area. If you need to report an emergency, please call 105

Which areas are affected?

This incident is reported as affecting the following postcodes:

DL17 8PS, DL17 8NQ, DL17 8PH, DL17 8NR, DL17 8

Show on map

Latest updates

  • 28 Oct, 17:36

    Power cut reported

    We are aware of a power cut in your area. As this was an unplanned power cut, we’re sorry we were unable to give you advanced warning it was going to happen.

  • 28 Oct, 18:16

    Power cut reported

    Our team are on their way to investigate the problem causing your power cut and work as quickly as possible to get the power back on.

  • 28 Oct, 18:36

    Power cut reported

    Our team has arrived in the area affected by the power cut. We are working as quickly as possible to find the problem and get the power back on.

  • 29 Oct, 06:28

    Power restored

    Our team has arrived in the area affected by the power cut. We are working as quickly as possible to find the problem and get the power back on.

This power cut may be eligible for compensation. It ran 12 hours or more with 49 customers still affected at that point, under Ofgem's Guaranteed Standards scheme. See how to make a compensation claim.

Still without power? Call 105 free, 24/7, to contact your electricity network operator.

Call 105

Last updated: 29 Oct, 06:28.