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Restored Ref: UF2992

Power cut affecting Thurso and nearby areas

KW14 8YS, KW14 8

Scottish and Southern Electricity Networks Looking after the electricity network in this area.

Started

25 Oct, 11:45

Customers affected

~0 (operator's estimate)

Status

Restored 02 Nov, 09:25

Affected area (approximate)

What happened?

We're sorry about the power cut in the area. The power cut is affecting 2 properties in the area shown on the map. We are working with our engineers to fix the problem as quickly as possible, and will keep you updated here on Power Track.<br/><br/>It's busier than usual just now, but we'll be sending our engineers to the area as soon as possible. When they're on their way, we'll let you know what time they'll be arriving. At this stage, we're aiming to have your power back on by.<br/><br/>We've had reports of an overhead power line coming down. While the network is designed to automatically turn off if this happens, it's vital for you, your family, and pets to stay well back from any damaged equipment. Our engineers know exactly where the problem is and are working hard to make the situation safe, repair the wire and get your power back on. These types of faults often require extensive work and specialist teams which is why the restoration time seems so far away. If we can restore power sooner, we promise we will do so.<br/><br/>If you need more information, please send us a message on <a href="https://wa.me/447342028546/">Whatsapp</a> or call us on 105 and quote reference 'UF2992'

Which areas are affected?

This incident is reported as affecting the following postcodes:

KW14 8YS, KW14 8

Show on map

Latest updates

  • 25 Oct, 12:10

    Power cut reported

  • 25 Oct, 12:12

    Power cut reported

    <p>Storm Boelo is causing disruption to electricity supplies across our network. Our teams are working around the clock to restore power as safely and quickly as possible. If your power is off and your postcode is listed as part of this fault, please be assured that we’re aware and our teams are assessing the damage and carrying out repairs. </p><p><br></p><p>Severe weather may make it difficult to access some areas safely, so estimated restoration times may change, or repairs may take longer than expected. Please stay safe and keep well away from fallen or damaged power lines and electrical equipment. Don’t try to move trees or debris that may be touching power lines. </p><p><br></p><p>If you need extra help during a power cut, please get in touch. We’re here to support you. We’ll keep Power Track updated as our teams make progress and you can register for live updates below to receive a text if anything changes. Thank you for your patience and understanding while we work to get your power back on.</p>

  • 25 Oct, 12:30

    Power cut reported

  • 25 Oct, 13:38

    Power cut reported

    <p>Storm Boelo is causing disruption to electricity supplies across our network. Our teams are working around the clock to restore power as safely and quickly as possible. If your power is off and your postcode is listed as part of this fault, please be assured that we’re aware and our teams are assessing the damage and carrying out repairs. </p><p><br></p><p>Severe weather may make it difficult to access some areas safely, so estimated restoration times may change, or repairs may take longer than expected. Please stay safe and keep well away from fallen or damaged power lines and electrical equipment. Don’t try to move trees or debris that may be touching power lines. </p><p><br></p><p>If you need extra help during a power cut, please get in touch. We’re here to support you. We’ll keep Power Track updated as our teams make progress and you can register for live updates below to receive a text if anything changes. Thank you for your patience and understanding while we work to get your power back on.</p>

  • 25 Oct, 13:41

    Power cut reported

  • 25 Oct, 14:20

    Power cut reported

    <p>Storm Boelo is causing disruption to electricity supplies across our network. Our teams are working around the clock to restore power as safely and quickly as possible. If your power is off and your postcode is listed as part of this fault, please be assured that we’re aware and our teams are assessing the damage and carrying out repairs. </p><p><br></p><p>Severe weather may make it difficult to access some areas safely, so estimated restoration times may change, or repairs may take longer than expected. Please stay safe and keep well away from fallen or damaged power lines and electrical equipment. Don’t try to move trees or debris that may be touching power lines. </p><p><br></p><p>If you need extra help during a power cut, please get in touch. We’re here to support you. We’ll keep Power Track updated as our teams make progress and you can register for live updates below to receive a text if anything changes. Thank you for your patience and understanding while we work to get your power back on.</p>

  • 25 Oct, 14:22

    Power cut reported

  • 25 Oct, 17:04

    Power cut reported

    <p>Storm Boelo is causing disruption to electricity supplies across our network. Our teams are working around the clock to restore power as safely and quickly as possible. If your power is off and your postcode is listed as part of this fault, please be assured that we’re aware and our teams are assessing the damage and carrying out repairs. </p><p><br></p><p>Severe weather may make it difficult to access some areas safely, so estimated restoration times may change, or repairs may take longer than expected. Please stay safe and keep well away from fallen or damaged power lines and electrical equipment. Don’t try to move trees or debris that may be touching power lines. </p><p><br></p><p>If you need extra help during a power cut, please get in touch. We’re here to support you. We’ll keep Power Track updated as our teams make progress and you can register for live updates below to receive a text if anything changes. Thank you for your patience and understanding while we work to get your power back on.</p>

  • 25 Oct, 17:07

    Power cut reported

  • 25 Oct, 20:57

    Power cut reported

    <p>Storm Boelo is causing disruption to electricity supplies across our network. Our teams are working around the clock to restore power as safely and quickly as possible. If your power is off and your postcode is listed as part of this fault, please be assured that we’re aware and our teams are assessing the damage and carrying out repairs. </p><p><br></p><p>Severe weather may make it difficult to access some areas safely, so estimated restoration times may change, or repairs may take longer than expected. Please stay safe and keep well away from fallen or damaged power lines and electrical equipment. Don’t try to move trees or debris that may be touching power lines. </p><p><br></p><p>If you need extra help during a power cut, please get in touch. We’re here to support you. We’ll keep Power Track updated as our teams make progress and you can register for live updates below to receive a text if anything changes. Thank you for your patience and understanding while we work to get your power back on.</p>

  • 25 Oct, 21:14

    Power cut reported

  • 26 Oct, 08:28

    Power cut reported

    <p>Storm Boelo is causing disruption to electricity supplies across our network. Our teams are working around the clock to restore power as safely and quickly as possible. If your power is off and your postcode is listed as part of this fault, please be assured that we’re aware and our teams are assessing the damage and carrying out repairs. </p><p><br></p><p>Severe weather may make it difficult to access some areas safely, so estimated restoration times may change, or repairs may take longer than expected. Please stay safe and keep well away from fallen or damaged power lines and electrical equipment. Don’t try to move trees or debris that may be touching power lines. </p><p><br></p><p>If you need extra help during a power cut, please get in touch. We’re here to support you. We’ll keep Power Track updated as our teams make progress and you can register for live updates below to receive a text if anything changes. Thank you for your patience and understanding while we work to get your power back on.</p>

  • 26 Oct, 08:31

    Power cut reported

  • 26 Oct, 21:57

    Power restored

  • 02 Nov, 07:53

    Power cut reported

    We're sorry about the power cut in the area. The power cut is affecting 2 properties in the area shown on the map. We are working with our engineers to fix the problem as quickly as possible, and will keep you updated here on Power Track.<br/><br/>It's busier than usual just now, but we'll be sending our engineers to the area as soon as possible. When they're on their way, we'll let you know what time they'll be arriving. At this stage, we're aiming to have your power back on by.<br/><br/>We've had reports of an overhead power line coming down. While the network is designed to automatically turn off if this happens, it's vital for you, your family, and pets to stay well back from any damaged equipment. Our engineers know exactly where the problem is and are working hard to make the situation safe, repair the wire and get your power back on. These types of faults often require extensive work and specialist teams which is why the restoration time seems so far away. If we can restore power sooner, we promise we will do so.<br/><br/>If you need more information, please send us a message on <a href="https://wa.me/447342028546/">Whatsapp</a> or call us on 105 and quote reference 'UF2992'

  • 02 Nov, 07:55

    Power cut reported

  • 02 Nov, 09:25

    Power restored

This power cut may be eligible for compensation. It ran 12 hours or more with 123 customers still affected at that point, under Ofgem's Guaranteed Standards scheme. See how to make a compensation claim.

Still without power? Call 105 free, 24/7, to contact your electricity network operator.

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Information provided by Scottish and Southern Electricity Networks. Last updated: 02 Nov, 09:25. Contains data from Scottish and Southern Electricity Networks, licensed under CC BY 4.0.