Power cut affecting Hook and nearby areas

What happened?

We're sorry about the power cut in the area. The power cut is affecting some properties in the area shown on the map, but not all. This is why you may notice some of your neighbours have power, but you don't. It is normal to see 1 in 3 homes affected. We are working with our engineers to fix the problem as quickly as possible, and well keep you updated here on PowerTrack.<br/><br/>Engineers have arrived in the area. They are working hard to fix the problem and will get your power back on as quickly as possible. At this stage, we're aiming to have your power back on by . If this changes, we'll let you know.<br/><br/>We have had to isolate your power due to a safety concern on our network. Where possible, we will always try to keep the power on, however, there are situations like this where we need to isolate the power to keep people safe. There is no concern for safety at your property, however, there is an isolated issue elsewhere our teams need to make safe before they can turn your power back on.<br/><br/>If you need more information, please send us a message on <a href="https://wa.me/447342028546/">Whatsapp</a> or call us on 105 and quote reference 'UF3149'

Which areas are affected?

This incident is reported as affecting the following postcodes:

RG27 9AG, RG27 9AH, RG27 9AJ, RG27 9AS, RG27 9

Latest updates

• 25 Oct, 17:17

  Power cut reported

• 25 Oct, 17:19

  Power cut reported

  <p>Storm Austen is causing disruption to electricity supplies across our network. Our teams are working around the clock to restore power as safely and quickly as possible. If your power is off and your postcode is listed as part of this fault, please be assured that we’re aware and our teams are assessing the damage and carrying out repairs. Severe weather may make it difficult to access some areas safely, so estimated restoration times may change or repairs may take longer than expected. Please stay safe and keep well away from fallen or damaged power lines and electrical equipment, and don’t try to move trees or debris that may be touching power lines. If it’s unsafe outside, stay indoors and follow advice from the emergency services. If you need extra help during a power cut, please get in touch. We’re here to support you. We’ll keep Power Track updated as our teams make progress, and you can register for live updates below to receive a text if anything changes. Thank you for your patience and understanding while we work to get your power back on.</p>

• 25 Oct, 17:27

  Power cut reported

• 26 Oct, 02:24

  Power restored

• 29 Oct, 07:31

  Power cut reported

  We're sorry about the power cut in the area. The power cut is affecting some properties in the area shown on the map, but not all. This is why you may notice some of your neighbours have power, but you don't. It is normal to see 1 in 3 homes affected. We are working with our engineers to fix the problem as quickly as possible, and well keep you updated here on PowerTrack.<br/><br/>

• 29 Oct, 07:39

  Power cut reported

• 29 Oct, 08:21

  Power cut reported

  We're sorry about the power cut in the area. The power cut is affecting some properties in the area shown on the map, but not all. This is why you may notice some of your neighbours have power, but you don't. It is normal to see 1 in 3 homes affected. We are working with our engineers to fix the problem as quickly as possible, and well keep you updated here on PowerTrack.<br/><br/>Engineers have arrived in the area. They are working hard to fix the problem and will get your power back on as quickly as possible. At this stage, we're aiming to have your power back on by . If this changes, we'll let you know.<br/><br/>We have had to isolate your power due to a safety concern on our network. Where possible, we will always try to keep the power on, however, there are situations like this where we need to isolate the power to keep people safe. There is no concern for safety at your property, however, there is an isolated issue elsewhere our teams need to make safe before they can turn your power back on.<br/><br/>If you need more information, please send us a message on <a href="https://wa.me/447342028546/">Whatsapp</a> or call us on 105 and quote reference 'UF3149'

• 29 Oct, 08:29

  Power cut reported

• 29 Oct, 17:03

  Power restored