Power cut affecting Christchurch and nearby areas

What happened?

We're sorry about the power cut in the area. The power cut is affecting some properties in the area shown on the map, but not all. This is why you may notice some of your neighbours have power, but you don't. It is normal to see 1 in 3 homes affected. We are working with our engineers to fix the problem as quickly as possible, and well keep you updated here on PowerTrack.<br/><br/>Engineers have arrived in the area. They are working hard to fix the problem and will get your power back on as quickly as possible. At this stage, we're aiming to have your power back on by 15:00 30/10/2026. If this changes, we'll let you know.<br/><br/>The power cut has been caused by a fault on our underground network. Issues like this do happen, and our engineers are very experienced at fixing them. Often, power can be restored quickly with a simple reset or by replacing a fuse at a nearby substation. If the problem is more complicated, repairs may take a little longer but our teams will keep working until everything is safely back up and running. Well keep you updated along the way.<br/><br/>If you need more information, please send us a message on <a href="https://wa.me/447342028546/">Whatsapp</a> or call us on 105 and quote reference 'UG1594'

Which areas are affected?

This incident is reported as affecting the following postcodes:

BH23 3PE, BH23 3TG, BH23 3TQ, BH23 3

Latest updates

• 29 Oct, 19:35

  Power cut reported

  We're sorry about the power cut in the area. The power cut is affecting some properties in the area shown on the map, but not all. This is why you may notice some of your neighbours have power, but you don't. It is normal to see 1 in 3 homes affected. We are working with our engineers to fix the problem as quickly as possible, and well keep you updated here on PowerTrack.<br/><br/>Engineers have arrived in the area. They are working hard to fix the problem and will get your power back on as quickly as possible. At this stage, we're aiming to have your power back on by 04:00 30/10/2026. If this changes, we'll let you know.<br/><br/>The cause of this power cut is a fault on one of the cables that come into your home. For some customers, you will have a complete power cut, for others, you may notice just some of your power or appliances not working. This is a common type of fault we see, and our teams are very experienced in dealing with these issues. In most cases, our engineers are able to restore power by simply replacing a fuse at the local substation, however, if the fault is severe, this may result in us needing to make full repairs, which can take longer. If this does happen, we will let you know.<br/><br/>If you need more information, please send us a message on <a href="https://wa.me/447342028546/">Whatsapp</a> or call us on 105 and quote reference 'UG1594'

• 29 Oct, 19:43

  Power cut reported

• 30 Oct, 00:16

  Power cut reported

  We're sorry about the power cut in the area. The power cut is affecting some properties in the area shown on the map, but not all. This is why you may notice some of your neighbours have power, but you don't. It is normal to see 1 in 3 homes affected. We are working with our engineers to fix the problem as quickly as possible, and well keep you updated here on PowerTrack.<br/><br/>Engineers have arrived in the area. They are working hard to fix the problem and will get your power back on as quickly as possible. At this stage, we're aiming to have your power back on by 04:00 30/10/2026. If this changes, we'll let you know.<br/><br/>The power cut has been caused by a fault on our underground network. Issues like this do happen, and our engineers are very experienced at fixing them. Often, power can be restored quickly with a simple reset or by replacing a fuse at a nearby substation. If the problem is more complicated, repairs may take a little longer but our teams will keep working until everything is safely back up and running. Well keep you updated along the way.<br/><br/>If you need more information, please send us a message on <a href="https://wa.me/447342028546/">Whatsapp</a> or call us on 105 and quote reference 'UG1594'

• 30 Oct, 00:23

  Power cut reported

• 30 Oct, 02:36

  Power cut reported

  We're sorry about the power cut in the area. The power cut is affecting some properties in the area shown on the map, but not all. This is why you may notice some of your neighbours have power, but you don't. It is normal to see 1 in 3 homes affected. We are working with our engineers to fix the problem as quickly as possible, and well keep you updated here on PowerTrack.<br/><br/>It's busier than usual just now, but we'll be sending our engineers to the area as soon as possible. When they're on their way, we'll let you know what time they'll be arriving. At this stage, we're aiming to have your power back on by12:00 30/10/2026.<br/><br/>The power cut has been caused by a fault on our underground network. Issues like this do happen, and our engineers are very experienced at fixing them. Often, power can be restored quickly with a simple reset or by replacing a fuse at a nearby substation. If the problem is more complicated, repairs may take a little longer but our teams will keep working until everything is safely back up and running. Well keep you updated along the way.<br/><br/>If you need more information, please send us a message on <a href="https://wa.me/447342028546/">Whatsapp</a> or call us on 105 and quote reference 'UG1594'

• 30 Oct, 02:43

  Power cut reported

• 30 Oct, 06:51

  Power cut reported

  We're sorry about the power cut in the area. The power cut is affecting some properties in the area shown on the map, but not all. This is why you may notice some of your neighbours have power, but you don't. It is normal to see 1 in 3 homes affected. We are working with our engineers to fix the problem as quickly as possible, and well keep you updated here on PowerTrack.<br/><br/>Engineers have arrived in the area. They are working hard to fix the problem and will get your power back on as quickly as possible. At this stage, we're aiming to have your power back on by 12:00 30/10/2026. If this changes, we'll let you know.<br/><br/>The power cut has been caused by a fault on our underground network. Issues like this do happen, and our engineers are very experienced at fixing them. Often, power can be restored quickly with a simple reset or by replacing a fuse at a nearby substation. If the problem is more complicated, repairs may take a little longer but our teams will keep working until everything is safely back up and running. Well keep you updated along the way.<br/><br/>If you need more information, please send us a message on <a href="https://wa.me/447342028546/">Whatsapp</a> or call us on 105 and quote reference 'UG1594'

• 30 Oct, 06:53

  Power cut reported

• 30 Oct, 11:08

  Power cut reported

  We're sorry about the power cut in the area. The power cut is affecting some properties in the area shown on the map, but not all. This is why you may notice some of your neighbours have power, but you don't. It is normal to see 1 in 3 homes affected. We are working with our engineers to fix the problem as quickly as possible, and well keep you updated here on PowerTrack.<br/><br/>Engineers have arrived in the area. They are working hard to fix the problem and will get your power back on as quickly as possible. At this stage, we're aiming to have your power back on by 13:00 30/10/2026. If this changes, we'll let you know.<br/><br/>The power cut has been caused by a fault on our underground network. Issues like this do happen, and our engineers are very experienced at fixing them. Often, power can be restored quickly with a simple reset or by replacing a fuse at a nearby substation. If the problem is more complicated, repairs may take a little longer but our teams will keep working until everything is safely back up and running. Well keep you updated along the way.<br/><br/>If you need more information, please send us a message on <a href="https://wa.me/447342028546/">Whatsapp</a> or call us on 105 and quote reference 'UG1594'

• 30 Oct, 11:10

  Power cut reported

• 30 Oct, 13:27

  Power cut reported

  We're sorry about the power cut in the area. The power cut is affecting some properties in the area shown on the map, but not all. This is why you may notice some of your neighbours have power, but you don't. It is normal to see 1 in 3 homes affected. We are working with our engineers to fix the problem as quickly as possible, and well keep you updated here on PowerTrack.<br/><br/>Engineers have arrived in the area. They are working hard to fix the problem and will get your power back on as quickly as possible. At this stage, we're aiming to have your power back on by 15:00 30/10/2026. If this changes, we'll let you know.<br/><br/>The power cut has been caused by a fault on our underground network. Issues like this do happen, and our engineers are very experienced at fixing them. Often, power can be restored quickly with a simple reset or by replacing a fuse at a nearby substation. If the problem is more complicated, repairs may take a little longer but our teams will keep working until everything is safely back up and running. Well keep you updated along the way.<br/><br/>If you need more information, please send us a message on <a href="https://wa.me/447342028546/">Whatsapp</a> or call us on 105 and quote reference 'UG1594'

• 30 Oct, 13:34

  Power cut reported

• 30 Oct, 14:54

  Power restored