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Restored Ref: INCD-24459-I

Power cut affecting Bury St. Edmunds and nearby areas

IP31 1NY, IP31 1NX, IP31 1PA, IP31 1NZ, IP31 1

UK Power Networks Looking after the electricity network in this area.

Started

25 Oct, 10:07

Customers affected

~2 (operator's estimate)

Status

Restored 26 Oct, 17:55

Affected area (approximate)

What happened?

We were investigating an overhead electricity line fault which caused a power cut in the local area.

Which areas are affected?

This incident is reported as affecting the following postcodes:

IP31 1NY, IP31 1NX, IP31 1PA, IP31 1NZ, IP31 1

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Latest updates

  • 25 Oct, 17:27

    Power cut reported

    We are currently experiencing problems with the electricity supply in your area. Our engineers have attended the fault, and have made an emergency repair to restore power to as many premises as possible. It is our intention to return to make a permanent repair as soon as we can. I'm sorry, but we can't give you a time for this at present. Please accept our sincere apologies for any inconvenience this may cause.

  • 25 Oct, 22:34

    Power cut reported

    We are aware of an incident caused by LV OH Network Fault affecting the electricity supply in your area. Our engineers are dealing with this and we estimate that most supplies will be restored by 26-OCT-2026 05:00. Please accept our sincere apologies for any inconvenience this may cause.

  • 26 Oct, 05:14

    Power cut reported

    We are aware of an incident caused by LV OH Network Fault affecting the electricity supply in your area. Our engineers are dealing with this and we estimate that most supplies will be restored by 26-OCT-2026 11:00. Please accept our sincere apologies for any inconvenience this may cause.

  • 26 Oct, 07:39

    Power cut reported

    We are currently experiencing problems with the electricity supply in your area. Our engineers have attended the fault, and have made an emergency repair to restore power to as many premises as possible. It is our intention to return to make a permanent repair as soon as we can. I'm sorry, but we can't give you a time for this at present. Please accept our sincere apologies for any inconvenience this may cause.

  • 26 Oct, 18:04

    Power restored

    We have repaired the problem with the electricity supply in your area. There may still be some tidying up to do, and any details have been passed to our Maintenance department, who will attend to it as soon as possible. Please accept our sincere apologies for any inconvenience this may cause.

This power cut may be eligible for compensation. It ran 12 hours or more with 30 customers still affected at that point, under Ofgem's Guaranteed Standards scheme. See how to make a compensation claim.

Still without power? Call 105 free, 24/7, to contact your electricity network operator.

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Information provided by UK Power Networks. Last updated: 27 Oct, 06:00. Contains data from UK Power Networks, licensed under CC BY 4.0.