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Restored Ref: INCD-465078-G

Power cut affecting Virginia Water and nearby areas

KT16 0BL, KT16 0BJ, KT16 0AN, KT16 0AW, KT16 0AL and 13 more postcodes

UK Power Networks Looking after the electricity network in this area.

Started

20 Oct, 16:29

Customers affected

~3 (operator's estimate)

Status

Restored 20 Oct, 23:29

Affected area (approximate)

What happened?

An underground electricity cable faulted on our high voltage network, causing an area wide power cut.

Which areas are affected?

This incident is reported as affecting the following postcodes:

KT16 0BL, KT16 0BJ, KT16 0AN, KT16 0AW, KT16 0AL, KT16 0AG, KT16 0RL, KT16 0AH, KT16 0AE, KT16 0PZ, KT16 0AD, KT16 0FD, GU25 4ED, GU25 4EA, GU25 4EB, GU25 4ES, GU25 4, KT16 0

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Latest updates

  • 20 Oct, 17:23

    Power cut reported

    We are aware of an incident caused by 11kV UG Fault affecting the electricity supply in your area. Our engineers are dealing with this and we estimate that most supplies will be restored by 20-OCT-2026 20:00. Please accept our sincere apologies for any inconvenience this may cause.

  • 20 Oct, 19:23

    Power cut reported

    We are aware of an incident caused by 11kV UG Fault affecting the electricity supply in your area. Our engineers are dealing with this and we estimate that most supplies will be restored by 21-OCT-2026 01:00. Please accept our sincere apologies for any inconvenience this may cause.

  • 20 Oct, 23:33

    Power restored

    We are aware of an incident caused by 11kV UG Fault affecting the electricity supply in your area. Our engineers are dealing with this and we estimate that most supplies will be restored by 21-OCT-2026 01:00. Please accept our sincere apologies for any inconvenience this may cause.

  • 21 Oct, 01:13

    Power restored

    We are currently experiencing problems with the electricity supply in your area. Our engineers have attended the fault, and have made an emergency repair to restore power to as many premises as possible. It is our intention to return to make a permanent repair as soon as we can. I'm sorry, but we can't give you a time for this at present. Please accept our sincere apologies for any inconvenience this may cause.

Still without power? Call 105 free, 24/7, to contact your electricity network operator.

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Information provided by UK Power Networks. Last updated: 21 Oct, 11:59. Contains data from UK Power Networks, licensed under CC BY 4.0.