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Restored Ref: INCD-465098-G

Power cut affecting Richmond and nearby areas

TW9 1AX, TW9 1AP, TW9 1AU, TW9 1AY, TW9 1EB and 8 more postcodes

UK Power Networks Looking after the electricity network in this area.

Started

20 Oct, 21:53

Customers affected

~145 (operator's estimate)

Status

Restored 20 Oct, 23:40

Affected area (approximate)

What happened?

An underground electricity cable faulted on our high voltage network, causing an area wide power cut.

Which areas are affected?

This incident is reported as affecting the following postcodes:

TW9 1AX, TW9 1AP, TW9 1AU, TW9 1AY, TW9 1EB, TW9 1ED, TW9 1AE, TW9 1AZ, TW9 1BB, TW9 1DN, TW9 1BP, TW9 1DJ, TW9 1

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Latest updates

  • 20 Oct, 22:03

    Power cut reported

    We are currently experiencing problems with the electricity supply in your area. We are arranging to have engineers investigate the fault. We are sorry we can't give you a time for the restoration of supply at present. Please accept our sincere apologies for any inconvenience this may cause.

  • 20 Oct, 22:13

    Power cut reported

    We are aware of an incident caused by 11kV UG Fault affecting the electricity supply in your area. Our engineers are dealing with this and we estimate that most supplies will be restored by 21-OCT-2026 01:00. Please accept our sincere apologies for any inconvenience this may cause.

  • 20 Oct, 23:53

    Power restored

    We are aware of an incident caused by 11kV UG Fault affecting the electricity supply in your area. Our engineers are dealing with this and we estimate that most supplies will be restored by 21-OCT-2026 01:00. Please accept our sincere apologies for any inconvenience this may cause.

  • 21 Oct, 01:33

    Power restored

    We are currently experiencing problems with the electricity supply in your area. Our engineers have attended the fault, and have made an emergency repair to restore power to as many premises as possible. It is our intention to return to make a permanent repair as soon as we can. I'm sorry, but we can't give you a time for this at present. Please accept our sincere apologies for any inconvenience this may cause.

  • 21 Oct, 02:33

    Power restored

    We have repaired the problem with the electricity supply in your area. There may still be some tidying up to do, and any details have been passed to our Maintenance department, who will attend to it as soon as possible. Please accept our sincere apologies for any inconvenience this may cause.

Still without power? Call 105 free, 24/7, to contact your electricity network operator.

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Information provided by UK Power Networks. Last updated: 21 Oct, 11:59. Contains data from UK Power Networks, licensed under CC BY 4.0.