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Restored Ref: INCD-466341-G

Power cut affecting New Romney and nearby areas

TN28 8DR, TN28 8EY, TN28 8EW, TN28 8BU, TN28 8EN and 21 more postcodes

UK Power Networks Looking after the electricity network in this area.

Started

24 Oct, 22:49

Customers affected

~162 (operator's estimate)

Status

Restored 25 Oct, 13:27

Affected area (approximate)

What happened?

A fault has occurred on a piece of our electrical equipment which controls the power to your home.

Which areas are affected?

This incident is reported as affecting the following postcodes:

TN28 8DR, TN28 8EY, TN28 8EW, TN28 8BU, TN28 8EN, TN28 8EG, TN28 8EB, TN28 8DH, TN28 8DT, TN28 8DG, TN28 8DL, TN28 8EA, TN28 8DN, TN28 8EJ, TN28 8DQ, TN28 8DX, TN28 8EE, TN28 8HB, TN28 8DF, TN28 8DY, TN28 8DS, TN28 8DD, TN28 8DZ, TN28 8ED, TN28 8DJ, TN28 8

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Latest updates

  • 24 Oct, 22:54

    Power cut reported

    We are currently experiencing problems with the electricity supply in your area. Our engineers have attended the fault, and have made an emergency repair to restore power to as many premises as possible. It is our intention to return to make a permanent repair as soon as we can. I'm sorry, but we can't give you a time for this at present. Please accept our sincere apologies for any inconvenience this may cause.

  • 25 Oct, 02:04

    Power cut reported

    We are aware of an incident caused by LV Fuse Replacement/Linking affecting the electricity supply in your area. Our engineers are dealing with this and we estimate that most supplies will be restored by 25-OCT-2026 15:30. Please accept our sincere apologies for any inconvenience this may cause.

  • 25 Oct, 03:04

    Power cut reported

    We are aware of an incident caused by 11kV OH Fault affecting the electricity supply in your area. Our engineers are dealing with this and we estimate that most supplies will be restored by 25-OCT-2026 15:30. Please accept our sincere apologies for any inconvenience this may cause.

  • 25 Oct, 06:04

    Power cut reported

    We are currently experiencing problems with the electricity supply in your area. Our engineers have attended the fault, and have made an emergency repair to restore power to as many premises as possible. It is our intention to return to make a permanent repair as soon as we can. I'm sorry, but we can't give you a time for this at present. Please accept our sincere apologies for any inconvenience this may cause.

  • 25 Oct, 07:24

    Power cut reported

    We are aware of an incident caused by 11kV OH Fault affecting the electricity supply in your area. Our engineers are dealing with this and we estimate that most supplies will be restored by 25-OCT-2026 15:30. Please accept our sincere apologies for any inconvenience this may cause.

  • 25 Oct, 13:20

    Power cut reported

    We are aware of an incident caused by 11kV OH Fault affecting the electricity supply in your area. Our engineers are dealing with this, but we are sorry we can't give you a time for the restoration of supply at present. Please accept our sincere apologies for any inconvenience this may cause.

  • 25 Oct, 13:31

    Power restored

    We are currently experiencing problems with the electricity supply in your area. Our engineers have attended the fault, and have made an emergency repair to restore power to as many premises as possible. It is our intention to return to make a permanent repair as soon as we can. I'm sorry, but we can't give you a time for this at present. Please accept our sincere apologies for any inconvenience this may cause.

This power cut may be eligible for compensation. It ran 12 hours or more with 162 customers still affected at that point, under Ofgem's Guaranteed Standards scheme. See how to make a compensation claim.

Still without power? Call 105 free, 24/7, to contact your electricity network operator.

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Information provided by UK Power Networks. Last updated: 26 Oct, 01:54. Contains data from UK Power Networks, licensed under CC BY 4.0.