Power cut affecting Norwich and nearby areas

What happened?

A fault occurred on a piece of our electrical equipment which controls the power to your home.

Which areas are affected?

This incident is reported as affecting the following postcodes:

NR5 0LJ, NR5 0EU, NR5 0AU, NR5 0LW, NR5 0NY, NR5 0LF, NR5 0EX, NR5 0EY, NR5 0AA, NR5 0EZ, NR5 0LL, NR5 0

Latest updates

• 20 Oct, 11:28

  Power cut reported

  We are currently experiencing problems with the electricity supply in your area. We are arranging to have engineers investigate the fault. We are sorry we can't give you a time for the restoration of supply at present. Please accept our sincere apologies for any inconvenience this may cause.

• 20 Oct, 11:38

  Power cut reported

  We are aware of an incident caused by LV OH Network Fault affecting the electricity supply in your area. Our engineers are dealing with this and we estimate that most supplies will be restored by 20-OCT-2026 15:30. Please accept our sincere apologies for any inconvenience this may cause.

• 20 Oct, 13:28

  Power restored

  We are aware of an incident caused by LV Fuse Replacement/Linking affecting the electricity supply in your area. Our engineers are dealing with this and we estimate that most supplies will be restored by 20-OCT-2026 15:30. Please accept our sincere apologies for any inconvenience this may cause.

• 20 Oct, 15:13

  Power restored

  We have repaired the problem with the electricity supply in your area. There may still be some tidying up to do, and any details have been passed to our Maintenance department, who will attend to it as soon as possible. Please accept our sincere apologies for any inconvenience this may cause.