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Restored Ref: INCD-641426-Z

Power cut affecting Dereham and nearby areas

NR20 4RU, NR20 4QP, NR20 4TG, NR20 4QT, NR20 4QJ and 142 more postcodes

UK Power Networks Looking after the electricity network in this area.

Started

25 Oct, 02:43

Customers affected

~25 (operator's estimate)

Status

Restored 25 Oct, 22:26

Affected area (approximate)

What happened?

We were investigating a high voltage overhead electricity line fault which caused a power cut in the local area.

Which areas are affected?

This incident is reported as affecting the following postcodes:

NR20 4RU, NR20 4QP, NR20 4TG, NR20 4QT, NR20 4QJ, NR20 4QU, NR20 4AH, NR20 5NU, NR20 5AQ, NR20 5NX, NR20 4QW, NR20 4FX, NR20 4QL, NR20 5RJ, NR20 5RA, NR20 5PS, NR20 5LD, NR20 5LS, NR20 5LE, NR20 5LA, NR20 5LT, NR20 5PT, NR20 5TS, NR20 5PL, NR20 5NW, NR20 5NJ, NR20 5NL, NR20 5NE, NR20 5NP, NR20 5NF, NR20 5NN, NR20 3AJ, NR20 5DA, NR20 5RN, NR20 4AL, NR20 4QR, NR20 5NQ, NR20 5EW, NR20 5EP, NR20 5NT, NR20 5NS, NR20 5PQ, NR20 5AJ, NR20 5LU, NR20 5JB, NR20 5LH, NR20 5PR, NR20 5PP, NR20 4QS, NR20 4ST, NR20 4SS, NR20 4GS, NR20 4FY, NR20 5RL, NR20 5NY, NR20 5NZ, NR20 3FG, NR20 4QN, NR20 5LY, NR20 5LZ, NR20 5LF, NR20 5NH, NR20 5AH, NR20 5NB, NR20 5ND, NR20 5PU, NR20 5RH, NR20 5RW, NR20 5RT, NR20 5RD, NR20 5RP, NR20 5RE, NR20 5TJ, NR20 5AD, NR20 5RF, NR20 5JX, NR20 5TW, NR20 5TY, NR20 5RQ, NR20 5LX, NR20 5NG, NR20 5PA, NR20 3LE, NR20 5NA, NR20 5TX, NR20 5SW, NR20 5BG, NR21 0DQ, NR20 5PJ, NR20 5BT, NR20 5SB, NR20 5SE, NR20 5RZ, NR20 5AS, NR20 5BS, NR20 5BE, NR20 5DB, NR20 5DF, NR20 5BA, NR20 5BU, NR20 5BY, NR20 5TN, NR20 5SG, NR20 5DD, NR20 5BL, NR20 5SA, NR20 5AR, NR20 5RU, NR20 5AY, NR20 5SL, NR20 5DG, NR20 5DE, NR20 5BN, NR20 5BD, NR20 5AX, NR20 5BB, NR20 5SJ, NR20 5BJ, NR20 5SN, NR20 5SF, NR20 5PH, NR20 5QP, NR20 5BX, NR20 5UA, NR21 0NG, NR20 5QR, NR20 5RX, NR20 5DQ, NR20 5BZ, NR20 5BP, NR20 3QZ, NR20 5SQ, NR20 5RB, NR20 5UB, NR20 5BF, NR24 2NN, NR20 5TR, NR20 5AW, NR20 5BH, NR20 5FA, NR20 5RS, NR20 5FD, NR20 3, NR20 4, NR20 5, NR21 0, NR24 2

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Latest updates

  • 25 Oct, 02:54

    Power cut reported

    We are currently experiencing problems with the electricity supply in your area. Our engineers have attended the fault, and have made an emergency repair to restore power to as many premises as possible. It is our intention to return to make a permanent repair as soon as we can. I'm sorry, but we can't give you a time for this at present. Please accept our sincere apologies for any inconvenience this may cause.

  • 25 Oct, 03:04

    Power cut reported

    We are aware of an incident caused by 11kV OH Fault affecting the electricity supply in your area. Our engineers are dealing with this and we estimate that most supplies will be restored by 25-OCT-2026 09:00. Please accept our sincere apologies for any inconvenience this may cause.

  • 25 Oct, 04:54

    Power cut reported

    We are currently experiencing problems with the electricity supply in your area. Our engineers have attended the fault, and have made an emergency repair to restore power to as many premises as possible. It is our intention to return to make a permanent repair as soon as we can. I'm sorry, but we can't give you a time for this at present. Please accept our sincere apologies for any inconvenience this may cause.

  • 25 Oct, 08:54

    Power cut reported

    We are aware of an incident caused by 11kV OH Fault affecting the electricity supply in your area. Our engineers are dealing with this and we estimate that most supplies will be restored by 25-OCT-2026 16:00. Please accept our sincere apologies for any inconvenience this may cause.

  • 25 Oct, 16:22

    Power cut reported

    We are aware of an incident caused by 11kV OH Fault affecting the electricity supply in your area. Our engineers are dealing with this and we estimate that most supplies will be restored by 25-OCT-2026 22:00. Please accept our sincere apologies for any inconvenience this may cause.

  • 25 Oct, 22:34

    Power restored

    We are aware of an incident caused by 11kV OH Fault affecting the electricity supply in your area. Our engineers are dealing with this and we estimate that most supplies will be restored by 25-OCT-2026 22:00. Please accept our sincere apologies for any inconvenience this may cause.

  • 25 Oct, 22:54

    Power restored

    We have repaired the problem with the electricity supply in your area. There may still be some tidying up to do, and any details have been passed to our Maintenance department, who will attend to it as soon as possible. Please accept our sincere apologies for any inconvenience this may cause.

This power cut may be eligible for compensation. It ran 12 hours or more with 25 customers still affected at that point, under Ofgem's Guaranteed Standards scheme. See how to make a compensation claim.

Still without power? Call 105 free, 24/7, to contact your electricity network operator.

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Information provided by UK Power Networks. Last updated: 26 Oct, 11:05. Contains data from UK Power Networks, licensed under CC BY 4.0.